VYVA for Hospitals
Challenge
VYVA Benefits:
Provide continuous monitoring between visits (vitals, falls, wellbeing).
Deliver structured reports to clinicians for better decision-making.
Free hospital resources by preventing avoidable ER visits.
Explore VYVA’s Hospital Solutions
Appointment Scheduling & Changes
Answers instantly — no waiting or transfers between departments.
Checks real-time availability and offers 2–3 time options.
Confirms by WhatsApp, email, or voice.
Updates hospital schedules automatically.
Offers waitlist upgrades when earlier slots open.
Health Advice & Triage
Picks up on the first ring and listens naturally — no hold music.
Asks clear safety questions to assess urgency.
Guides to the right next step: ER, clinic, or safe self-care.
Books appointments or sends directions instantly.
Creates a concise triage note for clinicians to start with context.
Medication Management
Imports the discharge medication plan and builds a clear daily schedule.
Sends timely reminders through WhatsApp, app, or web.
Lets patients confirm each dose with a simple tap — “Taken” or “Missed.”
Summarizes adherence patterns for clinicians to review easily.
Focuses only on timing and adherence — no dosage advice needed.
At-Home Monitoring (Wound / Symptoms)
Uses the phone’s camera through the VYVA app to show areas of concern.
Guides photo capture (light, distance, angle) and asks key safety questions.
Classifies concern level (green / amber / red) and explains what it means.
Provides reassurance and self-care tips when safe, or escalates to staff if needed.
Saves photos securely to create a visual recovery timeline for clinicians.
Discharge & Recovery
Answers instantly when patients have post-discharge questions.
Guides step-by-step through recovery tasks (e.g., dressing change, mobility tips).
Sends digital instructions via WhatsApp or email for easy reference.
Checks red flags and escalates to staff automatically if needed.
Schedules follow-ups or next-day check-ins to ensure a smooth recovery.
Pre-Visit & Pre-Op Preparation
Answers every prep question the moment the patient calls (fasting, meds, what to bring).
Sends a personalized checklist by WhatsApp, email, or app link.
Sends reminders and directions for arrival and check-in.
Proactively follows up or reschedules if something changes.
Shares a short arrival summary for the day of the procedure.
Key Challenges
Patients & Families
⛑ Safety gaps between nurse rounds & shift changes
🔍 Health or cognitive changes not flagged early
🔔 Families uninformed, leading to stress & mistrust
🌐 Barriers to technology access for patients & visitors
Operations & Staff
💊 Missed or delayed medications due to manual follow-ups
⏳ Staff time drained by admin, reminders, and scheduling tasks
📊 Fragmented data & reporting, hard to track outcomes
👩⚕️ Staff shortages & burnout, impacting quality of care
Omnichannel Access - Works Online & Offline
📱Smartphone or desktop – A simple, voice-enabled app that’s easy to navigate.
📞By Phone – Call VYVA on a traditional phone line and interact using just your voice.
💬Through WhatsApp – Chat naturally with VYVA via simple text or voice messages
📍At Local Service Points – Access VYVA @ community kiosks with guided voice support.
Allowing seniors to chat naturally with the assistant using simple typed or voice messages— no new app to lern.
